I LOVE MY NEEDLES CASE MANAGEMENT SOFTWARE BECAUSE …
” … It helps me pursue and achieve my goal of excellent customer service. After all, without customers (clients), none of us would have a job!
We interact with many people who are experiencing one of the greatest challenges of their lives due to someone else’s negligence. The last thing they need is incompetence from the people they’ve trusted to represent them.
Needles is a time saving, user friendly tool that maximizes my productivity. There are merge documents available for almost any scenario. The checklist feature is a great memory enhancer! It enables me to “remember” what I need to do to keep each client’s case running smoothly. I especially like having the ability to personalize the check list for each case to reflect special circumstances that need timely attention. The notes section is a great record of the progression of the case from start to finish.
I can’t even imagine what would happen, or more importantly, wouldn’t happen, if I didn’t have Needles to support my work as a case manager.”
Vickie Farmer
Crumley and Associates